Customer experience should always come first.
Meaning
Satisfied customers drive repeat business and growth.
Best Business Quotes with Meaning
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About the author
(born 1963) is an Indian entrepreneur and founder of Nykaa, a leading beauty and lifestyle e-commerce platform. After a successful career in investment banking, she started Nykaa at the age of 50, demonstrating that entrepreneurship has no age limit. Under her leadership, the company grew rapidly and became a publicly listed success story. Nayar is known for her strategic vision, customer focus, and ability to identify market opportunities. She has become one of India’s most influential business leaders. Falguni Nayar continues to inspire women entrepreneurs and redefine success in the startup ecosystem.
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